FRAUD CENTER

To Report Identity Theft and Fraud

If you believe you have been a victim of identity theft, follow these steps as soon as possible:

  • Contact the three national credit bureaus (Experian, Equifax, TransUnion) and ask them to place a "fraud alert" on your credit file.
  • File a report with your local police department or FBI office.
  • Order your credit reports. Once you have placed an initial fraud alert, you are entitled to a free credit report from each of the three credit reporting companies.
  • Contact all your creditors (by phone and in writing) to inform them of the problem.
  • If mail use is suspected, notify your local postmaster.
  • Alert our bank and any other institution you bank with. Your bank(s) can watch for any unusual activity or suggest other means of protecting your account.
  • Request any Personal Identification Number (PIN) or passwords are changed.

If you believe there has been fraudulent activity on your business accounts, file a complaint with the California Attorney General's Office and the Better Business Bureau immediately.

Resources
Credit Bureaus

Equifax
1-800-685-1111 credit reports
1-800-525-6285 fraud department
PO Box 740241, Atlanta, GA 30374

equifax.com

Experian
1-888-397-3742 credit reports
1-888-397-3742 fraud department
PO Box 2002, Allen, TX 75013

experian.com

TransUnion
1-800-916-8800 credit reports
1-800-680-7289 fraud department
PO Box 2000, Chester, PA 19022

transunion.com